Assistant Front Office Manager

Together with the Front Office team, you will ensure a unique guest experience and optimal service every day. You will supervise the team of supervisors, employees and interns under the supervision of the Front Office Manager. You train and coach them where necessary and they can always come to you when needed. Do you notice that some procedures don't quite fit the guest's needs? Then you know exactly what is needed to set up new procedures. You also transfer this knowledge and responsibility to colleagues.

The Front Office Manager can always count on you to take over her duties and responsibilities in her absence. You are flexible and respond proactively to changes in the staffing of the Front Office team. You take care of the correct administrative handling of ongoing matters and ensure that everything is well documented. Furthermore, you are closely involved in revenue maximization through upselling, revenue, cost control and quality improvement. Every shift brings new challenges, but one thing never changes: you deliver quality and exceed guests' (and your team's!) expectations.

Located on Apollolaan in Amsterdam South, overlooking the intersection of five canals, you will find the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel. With a unique interior, thoughtful amenities and an excellent city center location, this is the perfect place to stay. Our hotel is within walking distance of numerous museums, parks and the Amsterdam RAI convention center. Close by you will find the Anne Frank House, the Rijksmuseum and Dam Square. Our guests enjoy fine French cuisine at The Living Room by Bodon and international favorites at The Harbor Club Amsterdam Zuid, the place to eat in Amsterdam. In addition, the hotel offers several options for events, including a roof terrace and an outstanding ballroom, all supported by expert catering.